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Development of a SaaS-Based Mental Health Marketplace Platform
  1. case
  2. Development of a SaaS-Based Mental Health Marketplace Platform

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Development of a SaaS-Based Mental Health Marketplace Platform

sda.company
Health & Fitness
Other industries

Challenges in Mental Health Marketplace Development

Inefficient management of mental health service bookings, fragmented communication between professionals and clients, lack of integrated tools for progress tracking, and absence of a scalable platform to support business growth.

About the Client

A mental health marketplace connecting users with wellness services, professionals, and resources.

Project Goals for Mental Health Platform Development

  • Develop a scalable SaaS platform for seamless mental health service delivery
  • Streamline booking, scheduling, and payment processes for professionals and users
  • Enhance user engagement through personalized wellness recommendations
  • Implement secure communication tools for confidential client-professional interactions

Core Functionalities for Mental Health Marketplace

  • User registration and profile management
  • Professional directory with specialization filters
  • Booking and scheduling system with calendar integration
  • Secure messaging and telehealth session tools
  • Payment processing and subscription management
  • Progress tracking dashboards for users and professionals
  • Admin tools for content moderation and analytics

Technology Stack Preferences

React
Node.js
AWS
MongoDB
WebRTC

Third-Party Integrations

  • Stripe for payment processing
  • Zoom API for telehealth sessions
  • Google Calendar API for scheduling
  • Twilio for SMS notifications

Non-Functional Requirements

  • HIPAA-compliant data security
  • 99.9% system uptime SLA
  • Cross-platform compatibility (web, iOS, Android)
  • Support for 10,000+ concurrent users

Expected Business Impact

300% increase in service delivery efficiency, 50% reduction in administrative overhead, 40% higher user retention through personalized experiences, and establishment of a scalable foundation for future feature expansion.

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