The client operates in a highly offline environment, encountering lengthy manual processes for customs declarations, export/import documentation, and data storage. The lack of technical infrastructure leads to inefficiencies, increased costs, and delays, compounded by government-regulated documentation requirements and absence of in-house technical expertise. The need exists for an automated, digital solution to streamline these workflows, ensure compliance, and enable scalable growth.
A medium-sized enterprise specializing in export and import procedures, aiming to modernize manual workflows and documentation processes for international trade.
The implementation of this SaaS platform is expected to significantly improve trade process efficiency, reducing manual documentation effort by 100%, lowering personnel costs by 60%, and expanding the service’s geographic coverage from 1 to over 8 countries. The platform will facilitate digitalization of more than 10 custom forms, increase annual revenue by approximately 65%, and attract over 37% new enterprise customers, establishing a scalable and compliant infrastructure for international trade operations.