Development of a Robust User Management and Analytics Dashboard for Corporate Language Learning Solutions

The client operates a widely adopted language learning platform with over one million active users, primarily serving individual consumers. They face difficulties in efficiently managing their expanding user base, particularly in providing flexible administrative controls, detailed usage insights, and streamlined billing processes for corporate clients. The current system limits their ability to support a B2B expansion, restricts customization, and hampers administrative oversight, impeding their growth into the corporate training market.

A mid to large-sized education technology company offering language learning platforms to both individual and corporate clients, seeking enhanced user management and analytics capabilities.

• Develop a comprehensive internal analytics and user management module capable of handling large-scale data operations.
• Create an intuitive, brand-aligned administrative dashboard that allows for easy user and group management within organizations.
• Implement features to view app usage metrics, engagement levels, and payment data at an organizational level.
• Enable corporate clients to manage multiple users under a single billing entity with centralized invoicing.
• Support scalable architecture to accommodate growing client base and data volume.
• Facilitate rapid deployment with flexible development cycles to ensure iterative improvements and ongoing feedback incorporation.

• User and Group Management: Ability to create, organize, and assign roles within corporate accounts, including admin privileges.
• Usage Analytics: Track and display data on app engagement, session frequency, time spent per module, and overall progress per user.
• Billing & Invoicing: Generate bulk invoices for organizations, with detailed payment history and status tracking.
• Data Export & Reporting: Support exporting detailed reports on user activity, organizational usage, and billing data.
• Access Control & Permissions: Role-based access to enable different levels of control for administrators and regular users.
• Scalable Data Handling: Capable of processing large volumes of user data without performance degradation.
• Easy Navigation & UI Consistency: Align with existing branding, ensuring intuitive workflows and minimal training requirements.

• Existing user database and authentication services.
• Billing and payment processing systems.
• Usage tracking services to ingest app engagement data.
• Organizational data sources for management and reporting.

• Support for large data volumes with minimal latency, ensuring real-time analytics and management operations.
• Data security compliance to protect user and organizational information.
• System uptime of 99.9% to guarantee availability for corporate clients.
• Flexible deployment cycles with two-week sprint iterations for continuous improvement.

The implementation of a comprehensive user management and analytics dashboard aims to increase operational efficiency, enhance organizational oversight, and support B2B growth initiatives. The system is expected to scale seamlessly with user volume, improve data-driven decision-making capabilities, and enable the client to generate consolidated billing for corporate clients, ultimately leading to expanded market reach and higher customer satisfaction.