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Development of a Restaurant Delivery Courier Application
  1. case
  2. Development of a Restaurant Delivery Courier Application

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Development of a Restaurant Delivery Courier Application

brightinventions.pl
Food & Beverage
Logistics
Business services

High Commission Fees and Lack of Control

Restaurants are burdened by high commission fees charged by popular food delivery marketplaces, significantly impacting profitability. They lack control over delivery operations and customer experience, leading to reduced margins and customer dissatisfaction.

About the Client

A cooperative organization representing multiple restaurants seeking a cost-effective alternative to existing food delivery platforms.

Reduce Delivery Costs and Enhance Restaurant Control

  • Reduce overall delivery costs for participating restaurants by at least 20%.
  • Provide restaurants with greater control over their delivery operations.
  • Enhance the customer delivery experience through real-time tracking and improved communication.
  • Increase restaurant profitability by lowering delivery expenses.

Core Delivery Management System

  • Restaurant order acceptance and management.
  • Courier driver onboarding and management.
  • Real-time order dispatch and tracking.
  • Automated delivery route optimization.
  • Payment processing for drivers and restaurants.
  • Reporting and analytics on delivery performance.

Mobile-First Development

React Native
Node.js
PostgreSQL
AWS (or similar cloud platform)
GPS tracking APIs

Restaurant POS Systems, Payment Gateways

  • Integration with common restaurant Point of Sale (POS) systems for order data
  • Integration with secure payment gateways for driver payments and potential customer payments

Scalability, Security, Performance

  • Scalable architecture to handle increasing order volume.
  • Robust security measures to protect sensitive data.
  • High performance and low latency for real-time tracking.
  • Reliable GPS tracking and location services.

Increased Profitability and Competitive Advantage

By reducing delivery costs and enhancing control over the delivery process, this application will significantly improve restaurant profitability and provide a competitive advantage in the market. It will also foster stronger relationships between restaurants and their customers.

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