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Development of a Responsive Web Application for Workforce Management and Shift Deployment
  1. case
  2. Development of a Responsive Web Application for Workforce Management and Shift Deployment

Development of a Responsive Web Application for Workforce Management and Shift Deployment

future-processing.com
Medical
Business services

Challenges in Modernizing Staff Scheduling and Deployment for Healthcare Organizations

The client faces difficulties with an outdated desktop application used for deploying medical staff to shifts, leading to complex workflows, compliance risks, and limited accessibility. The legacy system is difficult to maintain and provides limited flexibility for remote access and SaaS deployment, impacting operational efficiency and growth opportunities.

About the Client

A mid-to-large healthcare organization specializing in workforce management for medical staff, aiming to modernize staff scheduling and deployment processes.

Goals for Implementing a Modern Web-Based Workforce Management Solution

  • Transition from a legacy desktop application to a responsive web interface accessible from any device or location.
  • Streamline the process of identifying and deploying medical staff to available shifts based on their preferences and organizational constraints.
  • Ensure compliance with relevant regulations, such as working hour limitations and union agreements.
  • Enhance ease of maintenance and support SaaS deployment to facilitate scalable and cost-effective service delivery.
  • Increase user productivity and facilitate quicker adaptation of staff and administrators to the new system.

Core Functional Capabilities for Staff Deployment and Scheduling Platform

  • Responsive web interface accessible across devices and locations.
  • User input for staff shift preferences, including flexible work hours and skill requirements.
  • Scheduling module to allocate staff based on preferences, skills, and organizational policies.
  • Regulatory compliance checks, including maximum working hours and union restrictions.
  • Real-time notifications and alerts for schedule updates and compliance issues.
  • Administrator controls for schedule approval, modification, and reporting.
  • Support for SaaS deployment and easy updates without client-side installations.

Preferred Technological Stack for Web-Based Workforce Management System

Modern web technologies (e.g., React, Angular, or Vue.js) for frontend development.
Cloud-based architecture for hosting and scalability.
Agile development methodologies with cross-regional collaboration.
Migration approach for legacy code, focusing on understanding and refactoring outdated systems.

Essential External System Integrations for Seamless Operations

  • Existing HR and payroll systems for data consistency.
  • Regulatory compliance databases for validation checks.
  • Notification and communication platforms for alerts.
  • Potentially, third-party platforms for SaaS hosting and billing.

Critical Non-Functional System Attributes

  • High system availability with 99.9% uptime.
  • Scalable architecture to accommodate future growth.
  • Strong security measures to protect sensitive staff data and ensure compliance.
  • Performance optimized for quick response times even with large datasets.
  • Maintainability for smooth updates and technical support.

Projected Business Benefits and Expected Outcomes

The new web application will significantly improve operational efficiency by simplifying staff scheduling workflows, reducing manual errors, and ensuring compliance with applicable regulations. It aims to boost staff deployment speed, enhance user satisfaction, and enable SaaS model adoption, ultimately leading to increased business opportunities and cost savings comparable to or exceeding previous benchmarks.

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