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Development of a Real-Time Public Transport Mobile Information System
  1. case
  2. Development of a Real-Time Public Transport Mobile Information System

Development of a Real-Time Public Transport Mobile Information System

innokrea.com
Transport
Information technology
Logistics
Urban Planning

Addressing Challenges in Modernizing Public Transport Information Systems

The client is facing difficulties in providing accurate, real-time information about public transport vehicles, routes, and schedules to passengers. Current web portals are insufficient for user needs, leading to reduced passenger satisfaction and inefficient trip planning. There is a need for a reliable, responsive mobile application to complement existing systems, enhance passenger experience, and support modern urban mobility demands.

About the Client

A regional public transportation authority seeking to enhance traveler experience through real-time vehicle tracking, timetable information, and route planning mobile application.

Goals for a Next-Generation Public Transport Mobile Application

  • Implement a mobile app that provides real-time vehicle and stop location tracking on an interactive map.
  • Enable users to view current timetables and schedules for selected stops and routes.
  • Provide search functionalities for routes, stops, and vehicle information, including route directions, vehicle details, and nearest stops.
  • Facilitate a personalized experience by allowing users to mark favorite stops and routes.
  • Integrate with existing transport management systems to deliver live updates, announcements, and detour information.
  • Achieve high app performance and reliability, supporting thousands of concurrent users with 24/7 operation.

Core Functional Capabilities of the Transport Information Mobile System

  • Real-time map displaying locations of buses, trams, trolleybuses, and stops.
  • Live updates of vehicle positions with timestamped data to ensure accuracy.
  • Timetable viewing for specific stops or routes to assist route planning.
  • Search functionality for routes, stops, and vehicle details, including direction, nearest stop, and scheduled service times.
  • Notification system providing alerts about delays, detours, and service disruptions.
  • Trip planning feature allowing users to select start and end points via map, current location, or address, and receive optimal routes.
  • Favorite stops and routes management for quick access.

Technology Stack and Architectural Preferences for the System

React Native for cross-platform mobile development
GraphQL for efficient data querying
Node.js for backend services
ArangoDB or similar graph database for real-time data management

External System Integrations for Data Synchronization and Updates

  • Transport management backend systems for live vehicle positions and schedules
  • Notification and alert systems for broadcasting real-time announcements
  • Mapping and geolocation services for accurate vehicle and stop positioning

Non-Functional System Requirements for Scalability and Reliability

  • Support for at least 1000 concurrent users with minimal latency
  • Real-time data refresh rate to ensure vehicle locations are updated within seconds
  • High operational availability supporting 24/7 access
  • Secure data transmission, adhering to privacy standards and protocols

Projected Business Benefits and Impact of the Mobile Transport Info System

The mobile application is expected to significantly enhance passenger convenience and satisfaction by providing accurate real-time transport information and route planning capabilities. It aims to increase app downloads beyond 20,000 within the first year, support identification of over 1,000 vehicles in real-time, and enable continuous 24/7 operation, thus supporting modern urban mobilization efforts and improving overall travel experience.

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