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Development of a Real-Time NGO Collaboration Platform for Humanitarian Coordination
  1. case
  2. Development of a Real-Time NGO Collaboration Platform for Humanitarian Coordination

Development of a Real-Time NGO Collaboration Platform for Humanitarian Coordination

netguru.com
Non-profit
Information technology
Business services

Challenges Faced by Humanitarian NGOs in Coordinating Crisis Response

The client faces difficulty in coordinating hundreds of NGOs operating across various locations, resulting in unbalanced aid distribution, lack of real-time information sharing, and inefficient collaboration during humanitarian crises. There is no centralized platform for organizations to share locations, activities, and resources, which hampers timely response efforts and resource allocation.

About the Client

A national non-profit organization dedicated to coordinating humanitarian efforts, supporting grassroots NGOs, and facilitating information exchange during crises.

Goals for Building a Collaborative NGO Support Platform

  • Develop a centralized web-based platform to facilitate real-time information sharing among NGOs involved in humanitarian aid.
  • Enable over 200 organizations to register, manage, and showcase their activities through the platform.
  • Implement an interactive map showing locations of active support and resource distribution points.
  • Provide tools for organizations to collaborate, exchange vital information, and coordinate efforts efficiently.
  • Create a secure user registration and account management system to ensure trusted participation.
  • Ensure the platform is scalable, maintainable, and supports future feature expansion.

Core Functional Requirements for the NGO Collaboration Platform

  • Interactive map displaying locations of NGO activities and resource centers, managed by each organization.
  • Database of organizations with detailed profiles and activity histories.
  • Secure account creation and authentication system for user access control.
  • Email server integration for notifications and newsletters.
  • Content management framework enabling platform administration and moderation of data and users.
  • Real-time data exchange capabilities to support dynamic collaboration.

Preferred Technologies for Developing the NGO Collaboration Platform

Web development using modern frameworks (e.g., React, Angular, or Vue.js)
Backend development with scalable server architectures (e.g., Node.js, Django, or similar)
Geospatial mapping APIs for interactive maps
Secure cloud hosting environment for scalability and security

External Systems and Data Integrations Needed

  • Email services for notifications and newsletters
  • Potential integration with existing NGO databases or directory services
  • Mapping and geolocation APIs for activity location visualization

Non-Functional Requirements for Platform Performance and Security

  • High scalability to support over 200 organizations simultaneously
  • Robust security measures including encrypted user data and secure authentication
  • Responsive design for accessibility across devices
  • Reliable uptime with a target of 99.9% platform availability
  • Real-time performance for data updates and collaboration features

Expected Business Impact of the NGO Collaboration Platform

The platform is expected to enable more coordinated and efficient humanitarian response efforts by facilitating real-time information exchange among over 200 NGOs. This will lead to improved resource allocation, balanced aid distribution, and enhanced collaboration, ultimately strengthening the NGO ecosystem's capacity to respond swiftly during crises.

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