Potential users face difficulties locating available electric scooters nearby, connecting to them efficiently, and managing seamless payment options, which hampers user adoption and satisfaction in urban mobility solutions.
A regional transportation company aiming to launch an electric scooter sharing platform for urban mobility.
By implementing these features, the new platform aims to deliver a seamless, user-friendly urban mobility solution, increasing scooter utilization, reducing user frustration, and enhancing overall customer satisfaction. Expected metrics include improved ride initiation speed, higher user engagement levels, and more efficient fleet management.