Development of a Realtime Bidding and Service Marketplace Platform for Home and Outdoor Services

The client faces challenges in creating an intuitive, scalable platform that enables homeowners to quickly find and competitively bid for household and outdoor services. Existing solutions lack real-time price optimization, secure cashless transactions, and engaging dashboards for both homeowners and service providers, limiting market reach and operational efficiency.

A mid-sized online platform aiming to connect homeowners with service providers through an automated, scalable marketplace with real-time bidding and secure payment capabilities.

• Develop a scalable, fully automated web and mobile platform supporting secure, cashless payments.
• Implement a real-time bidding system that ensures fair competition and optimal pricing for services.
• Create user-friendly dashboards for homeowners and service providers for seamless engagement and monitoring.
• Integrate social features such as instant feedback, photo sharing, and time tracking to enhance user experience.
• Ensure platform scalability and performance to handle high user volumes and transactions.

• User registration and profile management for homeowners and service providers
• Search and match functionality optimized for locality and service categories
• Realtime bidding module allowing service providers to competitively bid on homeowner requests
• Automated backend processing for scheduled order fulfillment
• Secure, cashless payment system integrated with multiple payment gateways
• Visual dashboards presenting analytics, feedback, and service reports for users
• Photo reporting and social integration features for enhanced user engagement
• Time tracking tools for service delivery monitoring
• Rearrangement and customization tools for service order and presentation

• Payment processing systems for cashless transactions
• Location services for geolocation-based search and matching
• Notification services for instant updates and feedback
• Social media platforms for sharing and engagement features

• Platform must support high concurrency with minimal latency
• Ensure PCI DSS compliance for secure payment processing
• Achieve 99.9% uptime availability
• Design for scalability to support thousands of concurrent users
• Implement robust data protection and user privacy measures

The new system is expected to significantly enhance user engagement through real-time bidding and social features, increase platform scalability to support growing demand, and ensure secure, cashless transactions. These improvements aim to boost customer satisfaction, expand market reach, and optimize service pricing and delivery, ultimately driving increased revenue and operational efficiency.