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Development of a Real Estate Agent Search and Video Booking Platform
  1. case
  2. Development of a Real Estate Agent Search and Video Booking Platform

Development of a Real Estate Agent Search and Video Booking Platform

vilmate
Real estate

Identifying Challenges in Connecting Clients with Real Estate Agents via Online Platforms

A property-focused organization struggles to enable users to efficiently find suitable real estate agents, view detailed profiles, and seamlessly schedule and conduct video calls. The existing systems lack integrated calendar management, real-time availability, and user-friendly navigation, leading to decreased user engagement and potential lost opportunities.

About the Client

A mid-sized real estate agency or platform seeking to improve agent discovery and client engagement through integrated search and video consultation booking features.

Goals for Streamlining Agent Discovery and Virtual Client Engagement

  • Create an intuitive web portal for users to search and discover real estate agents based on location and expertise.
  • Implement an integrated calendar system displaying real-time agent availability for scheduling purposes.
  • Enable users to book and hold video calls with agents through the platform using third-party video conferencing integrations.
  • Ensure a smooth transition between informative content and interactive booking functionalities to enhance user experience and operational stability.
  • Deliver a fully operational solution within agreed timelines, ensuring high-quality performance and reliability.

Core Functional Capabilities for the Agent Search and Booking Platform

  • Agent profile pages with detailed information including location, expertise, and availability.
  • Search functionality allowing users to filter agents by criteria such as location, specialization, and user ratings.
  • Calendar interface showing real-time agent availability and free time slots.
  • Booking system enabling users to select preferred times and confirm video calls with third-party service integrations such as MS Teams and Google Meet.
  • Backend logic for synchronizing calendar data from multiple sources via a third-party API service.
  • Smoothfront-end transitions between content and interactive features utilizing React and Typescript.
  • Content management system for updating agent profiles and informational sections, possibly leveraging WordPress.

Preferred Technologies and Architectural Approach

React.js for front-end user interface
Typescript for type-safe scripting
WordPress for content management
Python for backend logic and integrations

External System Integrations Needed

  • Third-party calendar synchronization services (e.g., Cronofy, Outlook, Google Calendar)
  • Video conferencing APIs (e.g., MS Teams, Google Meet)

Key Non-Functional System Requirements

  • Responsive design supporting desktop and mobile platforms
  • High availability and scalability to support increasing user base
  • Secure handling of user data and calendar information
  • Efficient load times and performance optimized for smooth user interactions

Projected Business Benefits and Expected Outcomes

The platform aims to deliver a seamless user experience for finding and booking real estate agents for virtual consultations. Anticipated outcomes include increased user engagement, improved operational efficiency, and higher conversion rates for agent-client interactions, mimicking previous success in delivering reliable and intuitive systems.

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