The client faces challenges in streamlining checkout processes for both in-person and online events, leading to increased transaction times, manual inventory management, and limited customer engagement during sales events. The disruption caused by recent market shifts has emphasized the need for a fully integrated, contactless, and scalable commerce platform that supports real-time transactions and virtual live shopping experiences.
A mid-sized retail company seeking innovative checkout solutions and enhanced customer engagement through integrated mobile and virtual shopping experiences.
The implementation of this integrated QR-based contactless payment and live shopping platform is expected to significantly enhance transaction efficiency, achieving at least 70% faster checkout times, and increase merchant adoption by up to six times through engaging live social sales features. The platform aims for a 99.9% transaction success rate, with substantial reductions in manual inventory management—up to 80%—and robust scalability to support high-volume sales, ultimately transforming the client's retail operations into a dynamic, flexible commerce environment that adapts seamlessly to market shifts.