Development of a Personalized Support App for Families Affected by Childhood Brain Injuries

The organization faces difficulties in efficiently onboarding families to support programs due to a reliance on paper-based referral systems. Their existing resources, including guidance documents, are poorly accessible during critical times. This hampers timely support and emotional guidance for families navigating childhood brain injuries across diverse circumstances.

A non-profit healthcare organization specializing in support services for families and individuals impacted by neurological conditions.

• Develop a user-centric mobile application offering tailored information and guidance based on family circumstances.
• Implement a digital referral system enabling families to self-refer and connect directly with support coordinators.
• Create a clinician interface allowing healthcare professionals to share resources, search relevant content, and communicate with the organization.
• Provide an accessible directory of affiliated services and support resources within the app.
• Ensure the solution adapts dynamically to changing family needs and circumstances.

• Question-based flow system to determine relevant support content according to family circumstances.
• Dynamic content filtering to present tailored guidance as family situations evolve (e.g., hospital discharge, home care).
• Self-referral form within the app, integrated with backend CMS for seamless submission and download by support teams.
• Clinician view for medical professionals to share resources, search content, and communicate via email.
• Resource directory listing affiliated services and products for comprehensive family support.

• CMS backend for storing and retrieving guidance content, referral forms, and resource directory data.
• Email system for clinician-initiated communication.
• Data analytics tools to monitor app engagement and support usage metrics.

• Scalability to support increasing number of users across different regions.
• High availability and uptime to ensure support resources are accessible 24/7.
• Data security and privacy compliance, including secure referral data handling.
• Responsive performance with minimal load times to ensure user engagement.

The new support app aims to significantly improve access to timely, personalized information for families affected by childhood brain injuries, resulting in better emotional and practical support. Self-referral capabilities are projected to streamline onboarding processes, reducing manual administrative efforts. The platform will serve as a primary resource hub, fostering increased engagement, and providing scalable support solutions that adapt to evolving family needs, ultimately enhancing overall support effectiveness and reach.