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Development of a Peer Support Mobile Application

sevencollab

Health & Fitness

Challenges with Existing Support Systems

Existing methods for providing support to individuals with addictions and emotional hardships lacked immediacy and accessibility. Users faced difficulties accessing timely assistance during critical situations and finding specialized support based on specific needs and preferences. The need for secure and confidential data handling and efficient payment processing also presented challenges.

About the Client

SEVEN is a technology company specializing in the development of mobile applications for healthcare and wellness, focusing on creating user-friendly and secure platforms for peer support and mental health services.

Project Goals

Develop a mobile application that provides instant and scheduled peer support to individuals with addictions and emotional hardships.
Enable users to easily find and connect with qualified support specialists based on specialization, availability, and experience.
Ensure the secure and confidential handling of user data and payment transactions.
Facilitate effective communication and collaboration between users and support specialists through various channels (audio/video calls, chat).
Improve user engagement and retention through features like reviews, ratings, and platform promotion.

Functional Requirements

Specialist Search and Filtering
Audio and Video Calling (Instant & Scheduled)
Paid Chat & Document Sharing
Flexible Specialist Scheduling
User Reviews and Ratings
Platform Promotion Tools
Secure Payment Processing

Preferred Technologies

iOS and Android Native Development

Secure Cloud Infrastructure (AWS, Azure, or GCP)

Real-time Communication APIs (Twilio, Agora)

Secure Payment Gateway Integration (Stripe, PayPal)

Required Integrations

Payment Gateway
Push Notification Service

Non-Functional Requirements

High Availability
Scalability to accommodate a growing user base
Data Security and Privacy (HIPAA Compliance if applicable)
Performance (Fast response times)
User-Friendly Interface (Accessibility)

Expected Business Impact

This application is expected to significantly improve access to peer support services, leading to better outcomes for individuals struggling with addiction and emotional hardship. Increased accessibility and personalized support will drive user engagement, enhance satisfaction, and establish SEVEN as a leader in the mental health technology space. Secure payment processing and efficient specialist management will also contribute to improved operational efficiency and revenue generation.