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Development of a No-Code/Low-Code Meeting Scheduling and Contact Management Platform

amela.tech

Information technology

Business services

eCommerce

Current Challenges in Meeting Scheduling and Contact Management

Manual scheduling processes lead to frequent conflicts, inefficient resource allocation, and poor user experience. Disconnected contact management systems result in duplicated efforts and missed business opportunities.

About the Client

A technology innovation firm specializing in digital transformation solutions for SMEs and enterprise clients

Key Goals for the New Platform

Create an intuitive no-code/low-code platform for seamless meeting scheduling
Implement automated conflict resolution and calendar synchronization
Develop centralized contact management with CRM integration
Enhance user adoption through customizable workflow automation

Core System Functionalities and Features

Drag-and-drop calendar interface with real-time availability
Multi-platform calendar synchronization (Google, Outlook, Exchange)
Automated meeting confirmation and reminder system
Contact segmentation with tagging and filtering capabilities
Custom workflow builder for scheduling rules
Analytics dashboard for usage tracking and optimization

Technology Stack Preferences

Airtable

Zapier

Retool

Supabase

AWS Lambda

Critical System Integrations

Google Workspace API
Microsoft Graph API
Salesforce CRM
Zoom/Teams video conferencing APIs
Twilio SMS notifications

Non-Functional Requirements

99.9% system uptime SLA
Role-based access control (RBAC)
GDPR-compliant data handling
Horizontal scalability for 10,000+ concurrent users
Response time under 500ms for 95% of API calls

Anticipated Business Impact

Expected to reduce scheduling administrative workload by 70%, increase meeting conversion rates by 40%, and improve client satisfaction scores by 35% through streamlined operations and enhanced user experience.