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Development of a Niche C2C Wellness and Sports Services Platform for Self-Employed Professionals
  1. case
  2. Development of a Niche C2C Wellness and Sports Services Platform for Self-Employed Professionals

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Development of a Niche C2C Wellness and Sports Services Platform for Self-Employed Professionals

sevencollab
Health & Fitness
Sports
Education

Challenges in Transitioning to Online Services and Building Trust

Self-employed professionals face difficulties transitioning to online service delivery due to lack of trust in unverified platforms, limited tools for knowledge monetization, inefficient client-professional matching, and absence of competitive pricing mechanisms. Existing solutions lack seamless integration of video streaming, profile verification, and promotion tools required to attract and retain clients.

About the Client

A digital platform connecting self-employed wellness, health, and sports professionals with clients through direct service offerings.

Key Goals for Platform Development

  • Create a seamless niche online experience with stable video streaming and communication tools
  • Establish trust through verified professional profiles and competency validation
  • Implement intelligent matching algorithms to enhance user experience
  • Enable competitive pricing strategies without intermediary costs
  • Develop user-friendly interfaces for client acquisition and retention

Core System Functionalities and Features

  • Video session management (individual/group) with interactive tools
  • Profile verification with reviews, ratings, and competency validation
  • SEO and social media integration for promotion
  • AI-driven client-professional matching algorithm
  • Dynamic pricing and booking management system
  • Intuitive interface for navigation, payments, and communication

Technology Stack Recommendations

WebRTC for real-time video streaming
AI/ML frameworks for matching algorithms
Cloud-based hosting (AWS/Azure)
React.js/Vue.js for frontend interfaces

External System Integrations

  • Payment gateway integration (Stripe/PayPal)
  • Social media APIs (Facebook, Instagram)
  • Video streaming platform APIs (Zoom/Agora)
  • SEO optimization tools

Non-Functional Requirements

  • Scalable video streaming infrastructure
  • High availability (99.9% uptime)
  • GDPR-compliant data security
  • Low-latency communication protocols
  • Cross-browser compatibility

Expected Business Outcomes

The platform will enable direct service monetization for 10,000+ professionals, reduce client acquisition costs by 40%, increase session booking rates through intelligent matching, and establish a 25% market share in niche wellness tech within 18 months. Enhanced trust metrics from verified profiles are projected to improve client retention by 60%.

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