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Development of a Next-Generation Customs and Revenue Administration System

eleks.com

Government

Inefficient Customs Processes and Capacity Constraints

The States of Jersey Customs and Immigration Service is facing increasing demands due to tax reforms, leading to a significant backlog of consignments and operational cost concerns. Existing processes are slow, manual, and prone to errors, hindering economic activity and creating administrative burdens for both government and businesses.

About the Client

A self-governing island nation focused on efficient revenue collection and streamlined customs processes.

Project Objectives

Achieve a 50x increase in customs processing efficiency.
Automate 98% of freight consignment processing.
Reduce administrative burden on government and businesses.
Improve customs performance monitoring through advanced analytics.
Enable seamless integration between government and business systems.

Functional Requirements

Electronic submission of manifests and declarations.
Automated processing of freight consignments.
Real-time tracking of goods movement.
Secure payment gateway integration.
Comprehensive analytical reporting and dashboards.
Support for various payment methods (cash, cheque, online debit card, BACS).

Preferred Technologies

Information Engineering Disciplines

Responsive UI Development

Transactional System Integration

Integrations Required

Government Systems
Business Systems
Payment Gateways

Key Non-Functional Requirements

High Scalability to accommodate future growth.
High Performance for rapid processing times.
Robust Security to protect sensitive data.
Reliability and Availability to ensure continuous operation.

Estimated Business Impact

This project is expected to significantly enhance the efficiency of the States of Jersey Customs and Immigration Service, reduce operational costs, improve customer satisfaction, and support economic growth on the island. The anticipated 50x productivity increase will free up resources for strategic initiatives and allow the government to better manage revenue collection.