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Development of a Multitenant Veterinary E-commerce Platform with Regulatory Compliance and Integrated Practice Management
  1. case
  2. Development of a Multitenant Veterinary E-commerce Platform with Regulatory Compliance and Integrated Practice Management

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Development of a Multitenant Veterinary E-commerce Platform with Regulatory Compliance and Integrated Practice Management

syberry.com
Medical
eCommerce
Logistics

Challenges in Developing a Complex Veterinary E-commerce MVP

Need to deliver a highly regulated, feature-rich e-commerce platform within 6-12 months that handles prescription medications, diverse animal types (from pets to wildlife), complex tax logic, cryogenic delivery requirements, and integration with veterinary clinics while complying with veterinary-specific regulations.

About the Client

A veterinary technology company building a network to automate animal healthcare through digital solutions

Objectives for Building the Veterinary E-commerce Platform

  • Deliver a compliant MVP within 6-12 months
  • Implement multitenant architecture for veterinary clinic integration
  • Support complex product customization for animal-specific needs
  • Ensure adherence to veterinary pharmaceutical regulations
  • Enable scalable management of thousands of animal profiles

Core Platform Functionalities and Key Features

  • Multitenant clinic portal for prescription management
  • Animal-specific product customization (dose/flavor selection)
  • Dynamic product categorization with 100+ filters
  • Integrated order tracking with cryobox delivery handling
  • Automated tax logic for multi-jurisdictional compliance
  • Veterinarian employee and inventory management system
  • Google Maps integration for clinic locations

Technology Stack Requirements

NodeJS
React
AWS
WordPress
MySQL

Critical Third-Party Integrations

  • Stripe (payments)
  • Twilio (SMS/Email)
  • Google Places/Maps
  • FedEx (shipping)
  • Avalara (tax compliance)
  • Zebra Printer (labeling)
  • Inspectlet (analytics)

Non-Functional Requirements

  • HIPAA-compliant data security
  • 99.9% system uptime SLA
  • Support for 10,000+ concurrent users
  • Modular architecture for future scalability
  • Disaster recovery with <4h RTO

Expected Business Impact of the Veterinary E-commerce Platform

Transform animal healthcare delivery by enabling 24/7 access to veterinary products, reducing clinic administrative burdens through automated prescription management, and creating new revenue streams through expanded market reach to pet owners, farmers, and conservation organizations globally.

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