The client’s existing platform faced significant scalability and usability limitations due to an outdated architecture, poor documentation, and inefficient codebase. It lacked proper multitenancy, requiring manual duplication of functionality for each new tenant, thereby increasing costs, reducing reliability, and hindering rapid onboarding of new clients. Additionally, the platform’s capabilities for realtime collaboration, customization, and communication were insufficient to meet modern client expectations.
A mid-sized marketing and branding agency offering customizable SaaS solutions for client branding and sales enhancement.
The new scalable, multitenant realtime presentation platform is expected to significantly enhance client onboarding efficiency, reducing setup time for new tenants by automating customization procedures. The integrated realtime collaboration and internal chat features will improve team productivity and communication, leading to an estimated 30% increase in operational efficiency. Additionally, the shared database approach and optimized architecture will enable the platform to scale support for up to 50% more clients without corresponding increases in infrastructure and operational costs, fostering sustained business growth.