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Development of a Multiplatform Membership-Based Video on Demand Platform with Community Engagement Features

clock.co.uk

Media

Gaming

eCommerce

Challenges in Centralizing Fan Engagement and Content Distribution

Existing reliance on third-party platforms (Twitch, YouTube) limited direct audience connection, fragmented community interaction, and restricted opportunities for diversified revenue streams. Required a unified platform to host exclusive content, foster deeper fan engagement, and enable scalable growth.

About the Client

A multi-platform entertainment company specializing in live-streamed roleplaying game content and immersive storytelling experiences

Objectives for New Platform Development

Create a centralized hub for all Critical Role content and community interaction
Enhance fan engagement through exclusive membership benefits and interactive features
Establish direct-to-consumer revenue streams independent of third-party platforms
Enable scalable infrastructure for future content expansion
Transform passive viewers into active community participants

Core Platform Capabilities and Features

Multi-tier membership system (Trial/Paid) with exclusive content access
Cross-platform content library (video/audio/text formats)
Live streaming and on-demand playback functionality
Community forums and collaboration spaces
Integrated Discord access and chat features
Merchandise store with member discounts
Event presale ticketing system
User analytics dashboard for engagement tracking

Technology Stack Requirements

Custom web platform with React/Node.js frontend

Mobile app development (iOS/Android) using React Native

Cloud-based content delivery network (AWS/Azure)

Streaming technology (HLS/DASH)

Database: MongoDB/PostgreSQL hybrid

Third-Party System Integrations

Discord API for community access
Stripe/PayPal payment gateways
Google Analytics 4 integration
Content delivery network (CDN) for media streaming
Third-party streaming platform APIs (YouTube/Twitch)

Operational and Performance Requirements

Support 1M+ concurrent users during live events
99.9% platform uptime SLA
Content delivery latency <2s globally
GDPR/CCPA compliance for user data
Role-based access control (RBAC) security model
Cross-platform UI/UX consistency

Expected Business Outcomes

Projected 300% increase in direct audience engagement metrics, 40% reduction in third-party platform dependency, and 200% growth in diversified revenue streams within first 12 months. Platform architecture designed to support 5x content library expansion capacity while maintaining performance standards.