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Development of a Multi-Market B2B/B2C E-Commerce Portal for Global Spare Parts Sales and Dealer Integration
  1. case
  2. Development of a Multi-Market B2B/B2C E-Commerce Portal for Global Spare Parts Sales and Dealer Integration

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Development of a Multi-Market B2B/B2C E-Commerce Portal for Global Spare Parts Sales and Dealer Integration

sigma.software
Automotive
Manufacturing
eCommerce

Challenges in Streamlining Online Sales and Dealer Integration

Volvo Penta required a unified e-commerce platform to manage B2B and B2C spare parts sales across 34 countries, with market-specific pricing, currencies, and languages. Existing systems lacked integration with corporate infrastructure, inefficient search capabilities, manual discount/shipment calculations, and dealer-specific customization options.

About the Client

World-leading supplier of engines and power systems for marine and industrial applications

Project Goals

  • Enable seamless B2B/B2C sales across 34+ countries with localized configurations
  • Automate discount and shipment cost calculations for improved efficiency
  • Integrate dealer-specific product catalogs and order processing
  • Support scalable operations for 150+ dealers and 10,000+ end-users

Core Functionalities and Features

  • Visual search and fast text/part ID search (sub-3-second response for 150K parts)
  • Automated discount engine (product, market, and customer-specific rules)
  • Real-time shipment cost calculation (sub-1-second response for 500-item baskets)
  • Order format conversion and dealer/manufacturer integration
  • Dealer-specific product catalog management

Technology Stack

Modern E-Commerce Stack (React, Node.js, Microservices)
Cloud Infrastructure (AWS/Azure)
Database Solutions (NoSQL for catalogs, SQL for transactions)

System Integrations

  • ERP Systems (SAP/Oracle)
  • CRM Platforms (Salesforce)
  • Payment Gateways (Stripe, PayPal)
  • Dealer Inventory Management Systems

Non-Functional Requirements

  • High availability (99.9% uptime)
  • Scalable architecture for 34+ markets
  • GDPR and data security compliance
  • Performance optimization for global users

Expected Business Impact

Enable 150+ dealers across 34 countries to manage localized spare parts sales and custom product offerings, while supporting direct B2C purchases from 10,000+ end-users. Achieve operational efficiency through automated pricing, reduced order processing times, and unified global market expansion.

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