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Development of a Multilingual Online Registration and Marketing Platform for International Software Development Firm
  1. case
  2. Development of a Multilingual Online Registration and Marketing Platform for International Software Development Firm

Development of a Multilingual Online Registration and Marketing Platform for International Software Development Firm

innowise.com
Other industries
Software Development

Challenges Faced by a Global Software Development Company in Streamlining International Client Engagement

The client lacked an efficient digital platform to collect prospective clients' contact information, facilitate personalized marketing communication, and ensure compliance with data processing regulations. They needed a unified, multilingual interface to improve lead generation and client outreach across different regions, which was hampered by fragmented communication channels and manual marketing processes.

About the Client

A large, international full-cycle software development company with a global client base, focusing on web and software solutions for various professional sectors.

Goals for Enhancing Client Outreach and Data Management Systems

  • Implement a secure, user-friendly online form for prospect contact collection with multilingual support.
  • Integrate automated data processing workflows aligned with privacy regulations.
  • Enable personalized marketing communication based on client data preferences and profiles.
  • Develop a centralized system to manage client inquiries and marketing campaigns effectively.
  • Improve lead conversion rates and client engagement metrics post-deployment.

Core Functionalities for the Multilingual Client Engagement Platform

  • Multilingual user interface for registration and marketing material submission.
  • Secure personal data collection and storage compliant with relevant data processing regulations.
  • Opt-in consent management for personalized marketing communication.
  • Automated notification and email dispatch upon successful submission.
  • Integration with marketing automation tools for personalized outreach.
  • Analytics dashboard for monitoring form submissions, user engagement, and conversion metrics.

Technology Stack Preferences for System Development

Web development frameworks supporting multilingual interfaces
Secure payment and data encryption solutions
CRM and marketing automation integrations
Responsive frontend technologies

External System Integrations for Seamless Operation

  • Marketing automation platforms
  • Customer Relationship Management (CRM) systems
  • Email notification services
  • Analytics and reporting tools

Non-Functional System Requirements

  • High scalability to support increasing global user load
  • Performance targets ensuring form load times under 2 seconds
  • Robust data security measures in line with GDPR and other relevant standards
  • System availability of 99.9% uptime
  • Responsive design for compatibility across desktops, tablets, and smartphones

Expected Business Impact of the Client Engagement Platform

The new platform is projected to significantly enhance global lead generation efforts, increasing client inquiry conversion rates by an estimated 30%, streamlining marketing communications, and enabling real-time monitoring of engagement metrics to inform marketing strategy adjustments. Additionally, compliance with data privacy regulations will reduce legal risks associated with data processing.

More from this Company

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