Development of a Multi-Language Interactive Contact and Marketing Platform for International Software Provider

The client lacked an effective online form system for collecting prospective client contacts and transmitting personalized marketing materials, leading to missed opportunities for engagement and conversion, especially across different language markets.

A mid-sized international software development company with a global client base, focusing on delivering full-cycle development services to various professional sectors.

• Implement a user-friendly online contact form supporting multiple languages to maximize global accessibility.
• Enable secure handling and processing of personal data in compliance with relevant data privacy regulations.
• Automate the sending of personalized marketing materials based on collected contact information.
• Provide confirmation and follow-up communication to enhance user engagement and trust.
• Establish a scalable platform capable of supporting increasing traffic and data volume.

• Multilingual support to accommodate diverse regional users
• Secure personal data collection and processing compliant with privacy laws
• Automated email marketing campaign integration for personalized communication
• User consent management and GDPR compliance features
• Confirmation messages sent upon successful submission with instructions for further engagement
• Responsive design for accessibility across devices
• Backend system for data storage, management, and integration with marketing tools

• Email marketing platforms for automated campaigns
• CRM systems for contact management
• Data privacy compliance modules or APIs

• System must support at least 10,000 concurrent form submissions per day
• Data security measures to prevent breaches and ensure GDPR compliance
• High availability with 99.9% uptime
• Fast load times, with page response under 2 seconds
• Scalable architecture to accommodate growth in user base and data volume

The new contact and marketing automation platform is expected to increase lead generation efficiency, enhance user engagement through timely and personalized communication, and ensure compliance with data privacy regulations. This will potentially boost overall conversion rates and expand global reach, supporting sustainable business growth.