Development of a Modular Nurse Call and Messaging System for Healthcare Facilities

Healthcare organizations face difficulties with existing communication systems that are hardcoded and inflexible, leading to bugs, slow feature deployment, and unreliable message status updates, especially when integrating with diverse network configurations and proxies.

A mid-sized healthcare technology provider specializing in hospital communication solutions seeking to enhance system scalability and reliability.

• Refactor and modularize existing messaging codebase to improve maintainability and enable rapid addition of new features.
• Implement a robust nurse call system utilizing WebSocket technology for real-time communication.
• Ensure system compatibility and communication reliability across various network environments, including proxy and firewall scenarios.
• Design and integrate a secure licensing management service with cryptographic protections to prevent unauthorized use.

• A refactored, modular messaging system supporting dynamic feature addition.
• Real-time WebSocket-based communication channels for nurse call alerts and status updates.
• Mechanisms to handle proxy and network restrictions seamlessly in WebSocket connections.
• An encrypted licensing service that securely issues and manages software licenses.
• Comprehensive logging and error handling for communication and licensing processes.

• Network proxies and firewalls
• Hospital information systems for patient data integration
• Cryptographic services for license security

• High system availability and scalability to support multiple hospital sites
• Real-time message delivery with minimal latency
• Robust security measures for data protection and license encryption
• Compatibility across diverse network configurations, including proxies

The new communication platform is expected to significantly improve system maintainability and scalability, reducing the time to deploy new features. It will enhance real-time communication reliability, especially in complex network environments, leading to faster response times and improved patient care workflows. The implementation of secure licensing will prevent unauthorized use, safeguarding revenue streams and ensuring compliance.