The client faces difficulties in facilitating online vehicle reservations and sales, with an inflexible monolithic application architecture limiting scalability and maintainability. The existing system hampers quick deployment of new online features, such as vehicle reservations, full purchases, and dynamic valuation tools, affecting customer experience and operational efficiency.
A large automotive dealership network with numerous outlets, focusing on selling new and used vehicles, providing aftersales services, and offering online reservation and purchase capabilities.
The implementation aims to significantly enhance the client's online sales capacity, allowing customers to reserve and purchase vehicles seamlessly through a robust, scalable platform. This is expected to improve customer satisfaction, reduce manual intervention, and enable rapid feature deployment, ultimately increasing online transaction volumes and operational efficiency.