Development of a Modular Healthcare Staff Management and Assessment Platform

The client faces challenges in efficiently managing doctors' schedules, conducting periodic assessments, and communicating shift opportunities to staff across multiple hospital sites. Existing manual or fragmented systems lead to delays, reduced flexibility, and difficulty in maintaining high-quality care metrics.

A large healthcare organization seeking to optimize staff time management, periodic assessments, and communication workflows across multiple locations.

• Implement a comprehensive scheduling and time management module for medical staff, integrated with existing calendar tools.
• Create a web-based platform to facilitate efficient, repeatable assessments and performance evaluations of healthcare professionals.
• Develop a cloud-based messaging service for real-time shift notifications to nursing staff and other personnel, capable of sending large volumes of messages reliably.
• Achieve significant cost savings compared to traditional UK healthcare IT solutions.
• Reduce time-to-market for deployment of new modules by establishing collaborative, iterative development processes.
• Increase resource allocation flexibility without compromising on quality and performance.

• Scheduling module for planning, time settlement, and reporting of medical staff shifts.
• Assessment system for creating, distributing, and analyzing staff evaluations and surveys.
• Integration with calendar applications (e.g., Outlook) for seamless scheduling.
• A cloud-based messaging service to send shift notifications and updates efficiently.
• Role-based access controls for different user types (managers, staff, administrators).
• Dashboard and reporting tools for management oversight and decision-making.

• Calendar systems (e.g., Outlook, Google Calendar) for scheduling synchronization.
• Messaging providers or SMS gateways for shift notifications.
• Existing hospital information systems for staff data and scheduling inputs.

• System scalability to handle communication volumes of up to 12 million messages per year.
• High availability and reliability to ensure timely delivery of notifications.
• Security compliance, including patient and staff data protection standards.
• Responsive interface accessible from desktops and mobile devices.

The implementation of this integrated staff management platform is expected to reduce operational costs significantly, enable quicker deployment of new modules, enhance staff scheduling and evaluation efficiency, and improve communication reliability across multiple hospital sites. Targeting high-volume messaging of up to 12 million notifications annually, the system aims to enhance operational agility and staff engagement, ultimately supporting improved patient care outcomes.