The organization observed that a majority of their audience accessed content via mobile devices, but lacked a dedicated mobile app to deliver push notifications, categorized content browsing, real-time news tips submissions, and direct user feedback, hindering engagement and timely content dissemination.
A regional media organization serving a specific linguistic community, with a significant digital presence and emphasis on mobile user engagement.
The new mobile platform is expected to significantly enhance user engagement, aiming for over 65,000 active monthly users and approximately 29 million content views monthly. The average user engagement time is projected to exceed 2 hours, fostering increased content interaction, user-generated submissions, and direct feedback, thereby strengthening community loyalty and content relevance.