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Development of a Mobile Ticket Sales Application with Interactive Venue Mapping
  1. case
  2. Development of a Mobile Ticket Sales Application with Interactive Venue Mapping

Development of a Mobile Ticket Sales Application with Interactive Venue Mapping

instinctools.com
Retail
Entertainment
Sports

Challenges in Developing an Interactive Mobile Ticketing Platform

The client requires a mobile application for online ticket sales that enables users to view event venues through detailed graphical maps, including stadiums or halls, to select specific seats. The challenge involves fitting complex graphical and informational content onto small mobile screens and providing an intuitive, seamless user experience amidst large volumes of event data.

About the Client

A mid-sized retail company expanding into digital ticket sales for entertainment and sporting events, seeking to enhance customer engagement through mobile platforms.

Goals for the Mobile Ticket Sales Application Development

  • Create a responsive iOS mobile application facilitating online ticket purchases.
  • Implement interactive venue maps with stadium/hall schematics, allowing seat selection.
  • Integrate extensive graphical content efficiently within mobile interface constraints.
  • Enhance user engagement by providing real-time ticket availability, instant offers, and event alerts.
  • Achieve increased user base growth, targeting an estimated 56% expansion similar to previous comparable projects.

Core Functionalities for the Ticketing Mobile App

  • Display list of available tickets sorted by user-defined price range.
  • Allow users to make offers and receive instant responses to ticket requests.
  • Provide interactive, graphical venue maps (stadiums, halls) supporting seat selection.
  • Show real-time ticket availability in the graphical interface.
  • Enable users to browse and purchase tickets days or weeks in advance.
  • Implement alert notifications for upcoming events aligned with user interests.
  • Offer deals in collaboration with major event organizers for discounted or exclusive tickets.

Preferred Technologies for Mobile Ticketing Platform

iOS platform development using Xamarin.iOS
.NET framework for backend services
SVG rendering with library support for complex graphics
UIKit for native UI components
Xcode for development environment
ASP.NET MVC for server-side architecture
JSON.net for data handling
MVVM/VIPER architectural patterns for maintainability
OAuth/ApplePay for secure transactions
Facebook SDK and other social integrations

Essential External System Integrations

  • Third-party ticket inventory and availability APIs
  • Payment gateways (e.g., Spreedly) for secure transactions
  • Event notification and alert systems
  • Venue mapping data sources
  • Social media platforms for user engagement

Key Non-Functional System Requirements

  • High performance with fast load times and smooth graphics rendering on small screens.
  • Scalability to accommodate large volumes of users and simultaneous transactions.
  • Security measures for data protection, including PCI compliance for payment data.
  • Reliability to ensure consistent ticket availability and transaction success.
  • Cross-device compatibility for iPhone, iPad, and iPod touch.

Projected Business Benefits from the Ticketing Application

The development of this interactive mobile ticket sales platform is expected to significantly grow the client's user base by approximately 56%, increase customer engagement through advanced graphical venue mapping and real-time notifications, and enable early event bookings, ultimately driving higher revenue and market share within the entertainment and event ticketing industry.

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