Development of a Mobile Field Service Management Application for Electrical Contracting Firms

Growing electrical contracting businesses are facing escalating costs from multiple SaaS licenses and manual processes such as spreadsheets for tracking employee hours, materials, and job performance. Inefficient data collection and reporting hinder timely insights, performance management, and bonus calculations, affecting profitability and workforce motivation.

A mid to large-sized electrical contracting company with over 300 employees, specializing in large-scale infrastructure and educational projects, seeking to optimize field operations and back-office reporting.

• Develop a user-friendly mobile application optimized for tablets to facilitate on-site time and material logging by foremen.
• Automate the collection, organization, and analysis of job-related data including materials, tasks, and performance metrics.
• Implement real-time data availability for back-office staff to accelerate reporting, billing, and performance reviews.
• Support complex business logic for performance-based bonuses, accommodating various exceptions.
• Enhance operational efficiency, reduce reliance on manual spreadsheets, and improve accuracy of workforce performance evaluations.

• Mobile tablet application enabling foremen to log hours, materials, and job details onsite with an optimized, simple UI.
• Data organization mechanisms to correctly attribute materials and tasks to respective jobs and workers.
• Performance calculator that assesses individual employee performance against predefined standards, with exception handling for special cases.
• Immediate synchronization of submitted job reports to a back-office dashboard for real-time visibility.
• Reporting tools for managers to identify underperformers, top performers, and support bonus and promotion decisions.

• Existing payroll and bonus management systems
• Material inventory and procurement systems
• Performance and analytics modules

• System scalable to support growth beyond 300 users
• High performance for real-time data synchronization and reporting
• Secure data handling, with role-based access controls
• Responsive design optimized for tablets, ensuring usability in field conditions

The implementation of this system is expected to significantly improve operational efficiency by minimizing manual data entry, enabling real-time performance monitoring, and streamlining billing processes. These improvements aim to reduce operational costs, improve accuracy of bonus calculations, and enhance workforce productivity, potentially resulting in increased revenue and workforce satisfaction.