Development of a Mobile and Web Platform for Restaurant Deal Management and Customer Engagement

The client, a hospitality-focused startup, faces challenges in effectively reaching potential customers and providing value through exclusive restaurant deals. Existing digital presence lacks integration of location-based offers, personalized deal management, and seamless booking/payments, limiting customer engagement and restaurant visibility in a competitive market.

A mid-sized hospitality technology startup aiming to connect food enthusiasts with local restaurants through deals and personalized offers via mobile and web applications.

• Create a user-friendly mobile application enabling foodies to discover, filter, and book restaurant deals based on location, time, and preferences.
• Develop a web-based admin panel for restaurant partners to manage deals, monitor analytics, and enhance customer outreach.
• Implement secure, flexible payment options including popular gateways like PayPal, credit cards, and local payment methods.
• Ensure the platform supports scalable growth across multiple cities with robust backend infrastructure.
• Achieve high user satisfaction through iterative beta testing and continuous feature enhancements.

• Location-based deal discovery with map and list views
• Advanced filtering options by day, time, and venue preferences
• Deal booking and scheduling with reminder notifications
• Personal user profiles with badges and favorite venues
• Secure payment processing supporting multiple payment methods
• Web platform for restaurant owners to create, modify, and analyze deals
• Real-time analytics and performance metrics for partner restaurants
• Optional membership plans for enhanced deal access and bonuses

• Payment gateways such as PayPal, credit card processors, local bank transfer services
• Geolocation and mapping services for location-based deal discovery
• Membership and subscription management systems
• Analytics tools for user behavior tracking

• High performance with low latency for real-time deal discovery
• Scalability to support multiple cities and increasing user base
• Data security compliant with payment and user privacy standards
• Robustness and reliability ensuring minimal downtime
• User-friendly interface suitable for casual and non-regular app users

The platform aims to significantly increase user engagement and restaurant visibility, leading to higher deal redemption rates and customer retention. Expected outcomes include a 30-50% increase in restaurant bookings through the app, expanded geographical coverage, and enhanced user satisfaction through personalized deal offerings, ultimately transforming the client into a leading innovator in the dining deals marketplace.