Development of a Mobile and Web Car Care Service Platform with Location-Based Booking and Vehicle Management

The client faces difficulties in providing a seamless, location-flexible car wash and valeting service, resulting in limited customer reach and operational inefficiencies. Customers desire the convenience of scheduling and paying for services at any accessible location while receiving timely updates and managing vehicle access remotely.

A regional automotive service provider offering on-demand vehicle cleaning and maintenance at customer-chosen locations, focusing on convenience and real-time vehicle management.

• Implement a comprehensive web and mobile application allowing customers to select service locations, schedule car wash and valeting services, and process secure payments.
• Enable remote unlocking/locking and vehicle health checks integrated into the service workflow.
• Develop real-time vehicle tracking and location management for on-demand service delivery.
• Facilitate push notifications and service status updates to enhance customer engagement and satisfaction.
• Achieve operational scalability and ensure platform security to support growing user base and sensitive vehicle data.

• Location selection and scheduling interface for customers to book services at any accessible place.
• Secure payment gateway integrated into the booking process.
• Remote unlocking and locking of vehicles via mobile app controls.
• Remote vehicle health diagnostics and reports.
• Real-time GPS vehicle location tracking for efficient service dispatch.
• Notification system to inform customers about service status and completion.
• Role-based access for service teams to manage bookings and vehicle status.

• Secure payment gateway APIs
• Remote vehicle locking/unlocking system interface
• Vehicle health diagnostic system API
• GPS tracking and mapping services

• High scalability to handle increasing user volumes and service locations
• Low latency for real-time vehicle tracking and notifications
• Robust security measures protecting payment and vehicle access data
• Mobile responsiveness and cross-platform compatibility
• High system availability with 99.9% uptime

This platform aims to improve customer satisfaction by providing convenient, location-flexible vehicle care, reduce operational inefficiencies through real-time vehicle management, and increase service bookings by an estimated 30-50%, leading to higher revenue and market positioning.