Development of a Medical Consultation Mobile App for Remote Patient Management

Healthcare providers face difficulties in offering accessible, timely, and efficient medical consultations for elderly or disabled patients unable to visit clinics regularly. The limited mobility of such patients and busy physician schedules hinder continuous care, reducing patient satisfaction and care quality. Existing legacy systems lack the necessary mobility features, real-time tracking, and seamless communication channels to facilitate effective remote healthcare management.

A healthcare management organization aiming to enhance patient care through digital solutions by enabling remote consultations and efficient appointment scheduling for elderly and disabled patients.

• Create a mobile application enabling patients to easily book, reschedule, and track appointments with healthcare providers.
• Implement real-time notification and tracking of physician availability and location during house calls or remote consultations.
• Enable secure in-app communication between patients and physicians, including chat and document sharing.
• Develop a comprehensive scheduling system allowing physicians to manage shifts, appointments, and house call requests.
• Provide administrative control for shift approvals, request management, and report review to ensure streamlined operations.
• Support secure online payment features via integrated credit card management.

• Patient portal for account creation, request submissions, and view of appointment history and status.
• Physician dashboard displaying requests categorized by status, managing availability, and scheduling shifts.
• Real-time request and location tracking for house calls and remote consultations.
• Secure chat functionality between patients and physicians, including admin support.
• Management of medical reports, consent forms, and insurance documents accessible via the app.
• An admin interface for shift approvals, request management, and role assignments.
• Integration of payment gateway for hassle-free online payments using stored credit card details.

• Payment gateway APIs for secure online transactions.
• Geolocation services for tracking physician location during house calls.
• Electronic health record systems or document repositories for accessing medical reports and consents.
• Notification services for appointment updates and real-time alerts.

• Scalability to support a growing user base with minimal latency.
• High system availability with 99.9% uptime SLA.
• Data security compliance with healthcare standards (e.g., HIPAA).
• Responsive UI optimized for various mobile devices and network conditions.
• Real-time data synchronization and request tracking.

The proposed telemedicine platform aims to significantly improve healthcare accessibility for elderly and disabled patients by enabling remote consultations and house calls. It is expected to streamline appointment management, reduce administrative overhead, and enhance patient satisfaction. With real-time tracking and efficient scheduling, the solution could improve physician utilization and responsiveness, leading to better health outcomes and operational efficiency for healthcare providers.