Development of a Maintainable and Extensible E-commerce Platform with Custom Payment and Store Transfer Capabilities

The client’s existing ecommerce platform was built on obscure technology, lacking support due to key developer departure. They faced difficulties in implementing flexible payment methods and order transfers to physical store locations, hampering online sales growth and customer experience. The existing system's complexity and limited documentation made maintenance and future development challenging.

A regional retail chain with multiple physical locations seeking to expand their online sales capabilities while supporting diverse payment options and store-specific order fulfillment.

• Build a scalable and maintainable ecommerce platform capable of supporting multiple payment options, including retail, lease, and financing.
• Implement order fulfillment logic that automatically transfers online orders to the customer’s closest physical store.
• Develop a support framework including documentation, automated environments, and best practices to ensure long-term technical sustainability.
• Expand internal expertise on the technology stack to reduce reliance on external support and facilitate future feature development.
• Enable rapid deployment of new features and seamless testing through streamlined development workflows.

• Custom plugin architecture to support diverse payment options (retail, lease, financing).
• Order transfer system that automatically re-routes online purchases to the nearest physical store based on customer location.
• Building and maintaining a comprehensive documentation and onboarding process for future developers.
• Automated, containerized development environment with Docker to reduce setup time and increase consistency.
• Workflow management using Gitflow or equivalent version control practices to facilitate collaborative development and code quality.

• Payment gateways supporting retail, lease, and financing transactions
• Location services or mapping APIs for store proximity and order transfer logic
• Content management system or internal tools for managing product and order data

• Support for rapid scaling to accommodate increased online sales without performance degradation
• High system availability and reliability, ensuring minimal downtime
• Secure handling of payment and customer data, complying with PCI DSS or equivalent standards
• Automated deployment and testing pipelines to ensure consistent quality

By developing a flexible, supportable, and scalable ecommerce platform, the client aims to significantly increase online sales, attract first-time customers, and enhance the overall shopping experience. The establishment of support frameworks and internal expertise is expected to reduce maintenance costs and response times, ensuring the platform’s long-term sustainability and adaptability to future market needs.