Development of a Loan Product-as-a-Service Platform for Financial Institutions

The client faces difficulties in providing flexible, scalable, and efficient loan management solutions for their banking partners. Current systems lack comprehensive back-office functionalities, integrated reporting, and seamless data sharing, limiting the ability to offer customized financial products and expand ecosystem partnerships effectively.

A mid-sized financial technology firm aiming to empower banking partners with white-label loan management and reporting solutions to expand their lending services.

• Implement a comprehensive loan management back-office system to streamline origination, servicing, and collection processes.
• Enable partner-specific white-label customization for financial products to enhance ecosystem growth.
• Develop an internal analytics and reporting dashboard to provide real-time insights into loan and application metrics.
• Integrate external credit data and payment management systems to improve risk assessment and automation.
• Ensure platform scalability, security, and compliance to support multiple currencies and international deployments.
• Facilitate rapid deployment (within 7 days) with no-code configuration options for onboarding new partners.

• Loan Origination Workspace: creating, viewing, modifying applications; exporting details; managing application status.
• Loan Servicing Workspace: browsing loans, restructuring, rollover, logging payments, managing promises and repayment suppression.
• Tools Management Workspace: handling blacklists, borrower lists, importing/exporting data, loan migration.
• System Administration Workspace: user account management, notifications, document handling with high-level permissions.
• Underwriting Workspace: initiating review processes, accepting/rejecting applications, secondary review, blacklisting.
• Collection Workspace: viewing loan details, writing off loans, managing collection action plans.
• Tasks Workspace: filtering, updating, and tracking tasks based on user roles.
• Reporting Dashboard: visual summaries of key metrics, application and loan distribution, borrower details, payout stats, with adjustable timeframes.
• User Roles and Permissions: differentiated access for investors, partners, and administrative users, with data segmentation accordingly.

• Credit Data API: to access business credit reports for risk assessment
• Payment Management System: for automating and streamlining payments and payouts
• Customer Support Integration: for managing client interactions and support tickets

• Scalability to support operation across at least 22 countries with multiple currencies
• Real-time data processing and reporting with minimal latency
• High security standards to protect sensitive borrower and financial data
• Availability with 99.9% uptime and rapid deployment capability
• User-friendly interfaces on web and mobile platforms

The new loan management platform is expected to enable rapid onboarding of partners within 7 days, increase loan processing efficiency, and enhance decision-making through real-time analytics. It aims to support expansion into 22 countries, processing loans in 11 currencies, and deepen ecosystem relationships—mirroring previous success metrics—ultimately improving revenue sharing and market reach for the client.