Development of a License Management Portal for Enterprise Content Solutions

An enterprise content management solutions provider faces increasing complexity in managing software licenses sold separately or in customized packs. The internal development team’s capacity constraints hinder the development of a dedicated license management system, leading to difficulties in tracking license purchases, renewals, user statistics, and billing processes. This gap affects operational efficiency and customer service quality.

A mid-sized enterprise specializing in content management software solutions for digital platforms, focusing on enterprise content lifecycle management and licensing.

• Design and implement a comprehensive license management portal that provides clear visibility of purchased licenses, usage statistics, and renewal schedules.
• Enable role-based access for various user levels, including regular users, administrators, and super administrators, with functionalities tailored to each role.
• Automate license tracking, renewal notifications, invoicing, and user management processes to improve operational efficiency.
• Deliver a scalable and secure platform that integrates seamlessly with existing systems and supports future feature expansion.
• Provide detailed architectural documentation, technical proposals, and UX foundations to facilitate further development.

• Sign-in page with secure authentication mechanisms.
• Company portal for user access and license overview.
• Admin and Super Admin dashboards enabling license creation, assignment, and management.
• Visibility into purchased licenses, licensing statistics, renewal status, and support modules.
• Administrative functionalities for creating new products, grouping licenses, and managing invoicing and email notifications.
• Design of mockups and wireframes ensuring user-friendly interface and UX standards.

• Existing licensing and billing systems for synchronization
• Email communication modules for notifications
• User databases for authentication and access management

• System should support at least 100 concurrent users initially, scalable to 500+ users.
• Ensure data security and compliance with relevant standards.
• High availability with 99.9% uptime during business hours.
• Response times under 2 seconds for dashboard data retrieval.

Implementation of a dedicated license management portal is projected to significantly streamline operational workflows, enhance license visibility and control, and reduce manual administrative efforts. Anticipated outcomes include improved license tracking accuracy, timely renewals, better user management, and an overall increase in operational efficiency, enabling the client to better support customer needs and scale their solutions effectively.