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The organization relied on paper-based workflows, lacked digital tools for process automation, faced difficulties in monitoring service quality, and needed HIPAA-compliant systems to scale operations efficiently while maintaining regulatory compliance.
A nonprofit providing home and institutional care for people with disabilities across 13 US states, offering housing, employment support, medical assistance, and financial aid.
Streamlined operations through automation, improved service quality via real-time monitoring, enhanced compliance management, 30% reduction in administrative overhead, and ability to scale services to additional regions while maintaining regulatory standards.