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Development of a Global Emergency Assistance Mobile Application
  1. case
  2. Development of a Global Emergency Assistance Mobile Application

Development of a Global Emergency Assistance Mobile Application

appetiser.com.au
Government
Education
Non-profit

Identifying the Need for a Universal Emergency Response Solution for Mobile Users

The client requires a reliable, easy-to-use mobile application that enables users to connect with emergency services instantly regardless of their location, including foreign countries. Current challenges include lack of quick access to local emergency contact numbers, delays in notifying emergency services, and difficulties in alerting nominated contacts with GPS location during emergencies.

About the Client

An international educational organization aiming to enhance student safety through a mobile safety app for users worldwide.

Goals for Developing a Comprehensive Mobile Emergency Assistance System

  • Create a mobile app facilitating instant connection to local emergency services at the press of a button.
  • Develop a feature to notify up to three nominated contacts with real-time GPS location upon emergency activation.
  • Implement bulk activation code functionality for educational institutions and authorized agencies.
  • Ensure the system is scalable, reliable, and secure to support wide-scale deployment across multiple regions.

Core Functional Features for the Mobile Emergency Assistance Application

  • One-touch emergency button to connect users with local authorities instantly.
  • Automatic notifications to up to three nominated contacts with user's GPS location once emergency mode is activated.
  • Ability for users to select and update nominated contacts (e.g., parents, guardians, staff).
  • Provision of bulk activation codes accessible to authorized organizations for user onboarding.
  • Integration of GPS services to deliver precise location data.
  • Multi-platform compatibility (iOS and Android).
  • In-app security features to protect user data and ensure privacy.

Technological Framework and Platforms for the Emergency App

Mobile development using native iOS (Swift) and Android (Kotlin) platforms.
Backend development leveraging cloud services with scalable architecture.
GPS and mapping integration APIs for location tracking.
Push notification services for real-time alerts.
Secure authentication and data encryption protocols.

External System Integrations for Enhanced Emergency Response

  • Local emergency services contact databases based on geographic location.
  • Notification services for alerting nominated contacts.
  • GPS location tracking services.
  • Organization management portals for bulk activation code distribution.

Performance, Security, and Scalability Standards for the Emergency App

  • High availability with 99.9% uptime to ensure emergency access at all times.
  • Low latency for emergency connection and notification (within 2 seconds).
  • Data encryption standards compliant with privacy regulations.
  • Support for a large user base across multiple regions without performance degradation.
  • Regular security audits and compliance with relevant data protection laws.

Expected Benefits and Business Impact of the Emergency Assistance App

The new mobile emergency app is projected to significantly enhance user safety by providing instant access to emergency services worldwide. It aims to reduce response times, improve coordination with local authorities, and ensure nominated contacts are reliably notified with accurate GPS data, ultimately promoting a safer environment for users, especially students and travelers, with an anticipated increase in emergency response efficiency.

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