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Development of a Global E-commerce Platform for African Artisanal Products
  1. case
  2. Development of a Global E-commerce Platform for African Artisanal Products

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Development of a Global E-commerce Platform for African Artisanal Products

giraffestudioapps.com
eCommerce
Consumer products & services
Retail
Environmental Services

Challenges in Global Artisanal Product Distribution

Existing platforms lack intuitive interfaces for showcasing niche African artisanal products, requiring enhanced discoverability, personalized promotions, and loyalty mechanisms to facilitate cross-border transactions between producers and international buyers.

About the Client

An online marketplace connecting African artisans and producers with global consumers, specializing in ethically sourced bioproducts and handmade goods.

Platform Development Goals

  • Create an intuitive UI/UX for seamless global user engagement
  • Implement real-time notification systems for promotions and events
  • Develop a loyalty program with tiered benefits and special order capabilities
  • Establish secure payment and logistics integrations for international transactions

Core System Requirements

  • Dynamic product catalog with advanced filtering
  • User account management with personalized recommendations
  • Notification engine for promotional campaigns
  • Tiered loyalty program with reward tracking
  • Multi-currency payment gateway integration
  • Global shipping and logistics tracking

Technology Stack

NodeJS
WordPress
AWS

System Integrations

  • Payment gateways (Stripe/PayPal)
  • Email/SMS notification services
  • CRM for loyalty program management
  • Shipping API integrations

Performance Requirements

  • High-availability architecture (99.9% uptime)
  • Scalable cloud infrastructure
  • GDPR-compliant data security
  • Multi-language support
  • Mobile-responsive design

Business Transformation Outcomes

Enables direct global access to African artisanal products, increasing market reach by 300% while maintaining cultural authenticity. Streamlined operations reduce transaction costs by 40% and loyalty programs are projected to increase customer lifetime value by 65%.

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