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Development of a Gamified Mobile Guide with Beacon Integration for Local Business Engagement
  1. case
  2. Development of a Gamified Mobile Guide with Beacon Integration for Local Business Engagement

Development of a Gamified Mobile Guide with Beacon Integration for Local Business Engagement

instinctools.com
Media
Entertainment
Advertising & marketing

Identifying Challenges in Location-Based Engagement for Local Businesses

The client struggles to effectively attract and engage customers visiting local businesses such as restaurants, retailers, and attractions. Traditional marketing efforts lack personalization and real-time interaction, resulting in lower foot traffic and loyalty. They need a scalable solution to enable proximity detection, personalized offers, and dynamic content delivery that can attract new audiences and retain existing customers.

About the Client

A regional entertainment startup aiming to enhance user engagement and loyalty through location-based gamification and personalized offers.

Goals for Implementing a Location-Based Gamified Engagement Platform

  • Design and develop a mobile application that detects proximity to local vendors using beacon technology.
  • Implement gamification features such as secret offers, exclusive deals, and loyalty points to incentivize customer visits and repeat business.
  • Enable real-time notifications and updates to users upon entry to specific locations.
  • Provide customizable map features with interactive markers, filters, and info windows.
  • Ensure data synchronization, caching, and multimedia (video) content delivery optimize user experience and app performance.
  • Support the extension of the service to multiple regions with scalable architecture.

Core Functional Requirements for the Location-Based Engagement System

  • Beacon detection utilizing an adaptable protocol to accurately identify nearby vendors within a working radius.
  • Context-aware notifications and dynamic offers, including secret offers and exclusive deals, upon user entry to targeted locations.
  • Loyalty system integration allowing users to earn points based on time spent and visits to participating businesses.
  • Map interface with custom markers and info windows, supporting filtering and sorting rules for large sets of venue data.
  • Video content delivery optimized via caching, with a flexible media player wrapper for seamless playback.
  • Background data synchronization scheduled with specific intervals, ensuring real-time updates and content freshness.

Preferred Technologies and Architectural Approaches

Beacon detection protocols similar to AltBeacon, with custom scanning parameters.
RESTful APIs for data exchange and integration.
Media player wrapper with caching capabilities for multimedia content.
Scheduled background tasks managed via a robust scheduler API (like GcmNetworkManager).
Custom map markers and info windows utilizing map APIs with filtering & sorting features.
Analytics and crash reporting tools for performance monitoring and user behavior insights.

Necessary External System Integrations

  • Maps API for interactive mapping features.
  • Push notification services for real-time user alerts.
  • Backend systems for user data, loyalty points, and offer management.
  • Beacon hardware SDKs for proximity detection.
  • Video hosting or streaming services for multimedia content delivery.

Key Non-Functional System Requirements

  • Scalable architecture to support expanding regional deployment.
  • Low latency detection and notification delivery, aiming for near-instant response times.
  • High reliability in beacon detection accuracy within a specified radius.
  • Secure handling of user data and loyalty transactions.
  • Cross-platform compatibility for iOS and Android devices.
  • Adherence to best practices for app performance, responsiveness, and battery efficiency.

Projected Business Impact and Benefits of the Location-Based Engagement Platform

Implementing this gamified location-based system is expected to improve customer engagement and retention, increase visitation rates to participating vendors, and generate a measurable boost in loyalty points accumulation. Based on prior analogous implementations, the client could see at least a 25% increase in foot traffic and a significant rise in customer conversion rates within the first 6 months of deployment, extending their regional reach further ahead of initial plans.

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