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Development of a Fully Offline, Integrated Learning & Development Platform for Large-Scale Healthcare Organizations
  1. case
  2. Development of a Fully Offline, Integrated Learning & Development Platform for Large-Scale Healthcare Organizations

Development of a Fully Offline, Integrated Learning & Development Platform for Large-Scale Healthcare Organizations

senlainc.com
Medical
Healthcare & Pharmaceutical

Addressing Disconnected and Offline Training Challenges in Large Healthcare Organizations

The organization’s existing learning and development (L&D) system is not integrated with HR systems, lacks offline capabilities, and provides limited analytics. This results in disjointed training experiences, inefficiencies in delivering nationwide programs, increased costs, and difficulty in measuring training effectiveness, especially in remote locations with unreliable internet connectivity.

About the Client

A global healthcare company with a large workforce seeking to optimize employee training, skill assessment, and performance analytics across diverse locations.

Goals for an Efficient, Integrated, and Offline-capable L&D Platform

  • Reduce training cycle time and costs by at least 50%.
  • Enable seamless offline access to training modules for remote and mobile learners.
  • Integrate the L&D platform with existing HR and enterprise systems for unified data management.
  • Provide detailed analytics and reporting to measure training effectiveness and workforce skill development.
  • Support customization of training workflows, roleplaying exercises, gamification, and certification processes.
  • Automate event management, including scheduling, agendas, and ticketing for large-scale training sessions.
  • Ensure high security standards, including mobile device management (MDM) capabilities for deployment and app security.
  • Deliver training content via autogenerated mobile apps adaptable to local requirements and user preferences.

Core Functional Requirements for a Scalable Offline Learning System

  • Customizable program design including workflows, agendas, and role-based exercises.
  • Gamification mechanics to enhance engagement and motivation.
  • Certification and SCORM-compliant content delivery.
  • HR skills assessment functionalities at individual, team, and department levels.
  • Unified reporting and analytics dashboard for enterprise-wide insights.
  • Automatic generation of event schedules, agendas, and tickets for large training sessions.
  • Offline access capabilities via dedicated mobile applications with MDM security management.
  • Integration with existing HR, LMS, and enterprise solutions through secure APIs.

Preferred Technologies and Architectural Approaches for the L&D Platform

Modular, scalable architecture supporting offline and online operation modes.
Mobile app development supporting cross-platform deployment (iOS, Android).
Use of secure API-driven integrations for system interoperability.
Deployment supported via MDM solutions for security and rapid app distribution.

Mandatory System Integrations for Seamless Data Flow

  • HR information system for employee data synchronization.
  • Learning Management System (LMS) for content delivery and tracking.
  • Enterprise data warehouses or analytics platforms for reporting.
  • Event management and ticketing systems for scheduling large-scale training events.

Performance, Security, and Scalability Key Non-Functional Requirements

  • System must support thousands of concurrent learners globally with minimal latency.
  • Offline capabilities should support seamless content access without internet connectivity.
  • Security measures including data encryption, secure access controls, and MDM compliance.
  • System should be scalable to support future growth in learners and content volume.
  • High availability and disaster recovery capabilities to ensure uptime during critical training periods.

Projected Business Benefits of the Offline, Integrated L&D Solution

Implementing this platform is expected to cut training costs and time by at least 50%, streamline large-scale training event management from weeks to hours, and improve workforce skill assessment accuracy. Additionally, enhanced offline access and unified analytics will enable better decision-making, leading to increased operational efficiency and a projected increase in performance metrics such as sales or service quality in relevant departments.

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