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Development of a Fault Tolerance System for Internet Access Kiosk Platforms
  1. case
  2. Development of a Fault Tolerance System for Internet Access Kiosk Platforms

Development of a Fault Tolerance System for Internet Access Kiosk Platforms

apriorit.com
Telecommunications

Identifying System Stability Challenges in Public Internet Access Kiosks

The client operates a network of internet access kiosks in high-traffic public venues, which are vulnerable to software failures that can compromise system availability. Ensuring continuous and stable service is critical, but current solutions lack reliable mechanisms to manage system crashes, restore stable states, or monitor system health remotely, leading to potential downtime and user dissatisfaction.

About the Client

A large-scale telecommunications provider deploying specialized internet access kiosks in public spaces such as airports and trading malls, requiring robust system stability features.

Goals for Enhancing System Reliability and Management in Public Internet Kiosks

  • Develop a standalone application capable of creating and managing stable disk images representing the system state.
  • Implement continuous monitoring of system changes to detect potential issues proactively.
  • Enable remote management for rolling back to stable images in case of failures to minimize downtime.
  • Achieve high system availability and fault tolerance suitable for deployment in public environments.
  • Reduce system recovery time and improve overall reliability of internet access points.

Core Functional System Specifications for Fault Tolerance Solution

  • Automated creation of stable system state disk images that capture the current system configuration and data.
  • Continuous change monitoring to detect alterations indicative of software issues.
  • A mechanism to remotely trigger restoration of the system to a previous stable state when failures are detected.
  • Secure remote management interface to oversee system health, initiate backups, and execute rollbacks.
  • Logging and auditing features to track system changes and recovery actions.

Preferred Technical Frameworks and Architectural Approaches

Low-level disk and system manipulation technologies for system image creation and restoration
Remote management protocols and secure communication channels
Automated monitoring tools capable of real-time detection of system changes

Required External System Integrations

  • Remote management and monitoring systems
  • Secure communication channels for remote operations
  • Logging and auditing frameworks

Key Non-Functional System Requirements

  • High availability to minimize downtime in public environments
  • Fast recovery times to ensure minimal user impact during failures
  • Robust security measures to prevent unauthorized access or tampering
  • Scalability to support deployment across multiple kiosk locations

Projected Business Impact and System Reliability Improvements

The implementation of this fault-tolerance system is expected to significantly enhance the reliability and stability of internet access kiosks, reducing downtime and operational disruptions. This will lead to improved user experience, increased system availability in high-traffic public spaces, and lower maintenance costs through automated recovery processes.

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