The client requires a fully functional web-based solution to streamline online grocery shopping, focusing on delivering a faster, more intuitive shopping experience that distinguishes their business from competitors. The primary pain points include creating an appealing user interface, an extensive and organized product catalog, and secure, integrated payment options to enhance customer satisfaction and retention.
A mid to large-sized grocery retailer aiming to expand its digital presence with a comprehensive eCommerce platform that offers fresh, sustainably sourced produce and a seamless shopping experience.
The development of this platform is expected to significantly enhance customer experience through an engaging and efficient shopping environment, leading to increased customer acquisition and retention. Targeted improvements in store responsiveness and optimized checkout processes are projected to increase online order volume, contributing to a revenue growth of approximately 25%, and supporting the client's goal of delivering over 1,000 orders daily as the platform scales.