The client faces difficulties in providing quick, accurate project cost estimates, managing multiple client inquiries, and maintaining an engaging online presence. These challenges hinder timely decision-making, reduce customer satisfaction, and limit operational efficiency across different regional offices in the US, UK, Germany, and Ukraine.
A mid-sized sports management and marketing company seeking to enhance client engagement and streamline project estimations through an interactive digital platform.
The implementation of this interactive cost calculator and engagement platform is expected to significantly enhance client experience, leading to increased inquiry conversions by at least 25%, reduce quote issuance time by 50%, and streamline regional communication for a more agile operational workflow. Additionally, improved data collection and analytics will support better strategic decision-making.