The client’s existing website suffers from cluttered UI/UX, lack of clearly defined user segments, inconsistent media experience across devices, limited content search capabilities, and reliance on third-party systems for transactions, leading to difficulty in engaging users effectively and providing seamless digital experiences.
A mid-to-large-sized media organization providing digital content, live events, and community engagement platforms seeking to enhance their digital presence.
The new digital platform aims to significantly enhance user engagement through improved content discoverability and media experiences, streamline online donation processes, and provide a scalable, secure infrastructure. This will support increased content consumption, improve donor conversions, and position the organization as a leading digital content provider, ultimately increasing overall user satisfaction and organizational outreach.