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Development of a Direct Travel Insurance Sales Platform with Altkom Insurance Suite

altkomsoftware.com

Insurance

Financial services

Challenges in Launching a Direct Sales Channel

The existing sales system lacked support for direct online sales, and configuring a new product within the legacy core system would require excessive time and resources.

About the Client

A subsidiary of Crédit Agricole Ubezpieczenia offering travel insurance and other personal and property insurance products.

Strategic Goals for the New Platform

Enable rapid deployment of a direct-to-consumer travel insurance sales channel
Expand customer reach to include clients without existing CATU accounts
Reduce operational costs through automated direct sales processes
Achieve scalable growth in travel insurance sales

Core System Capabilities

Online insurance product configurator with microservices architecture
Customizable front-end sales portal with brand-consistent styling
Integrated payment gateway for secure transactions
Back-office management system for policy administration
Real-time integration with legacy product systems

Technology Stack Requirements

Altkom Insurance Suite

Spring Boot

Angular JS

Hibernate

JasperReports

PostgreSQL

RabbitMQ

System Integration Needs

Bluemedia online payment operator
CATU legacy product system via message-queueing
Customer authentication services

Operational Requirements

High availability for 24/7 sales operations
Scalable architecture for seasonal traffic spikes
Payment transaction security compliance (PCI DSS)
Low-latency integration with core systems

Expected Business Outcomes

Enables immediate market entry with reduced implementation costs, projected to increase travel insurance sales by several dozen percent while lowering distribution costs through the direct sales model.