The client faces challenges in managing employee absences effectively, with a reliance on human-led support services resulting in high call volumes and demand on specialised staff. Existing support mechanisms lack scalability, and there is a need for a more holistic, accessible, and cost-effective approach to employee health management that can proactively reduce sick days and associated healthcare costs.
A mid-to-large enterprise seeking to enhance employee health support, reduce absenteeism, and optimize operational costs through digital solutions.
The implementation of this digital wellbeing and absence management app is expected to improve employee health support, decrease sick days, and reduce healthcare-related costs. It aims to lower call center demand, streamline absence management processes, and provide proactive health management, ultimately delivering measurable operational efficiencies and enhanced employee wellbeing.