Development of a Digital Prescription Management and Supply Network Platform

Patients and healthcare providers face delays of up to ten days and multiple trips between GPs and pharmacies to refill chronic medication, leading to inefficiencies and reduced patient adherence. Additionally, current pharmacy networks lack the agility and resilience to support expanded local supply, especially during crises such as pandemics.

A mid to large-sized healthcare provider or pharmacy network aiming to streamline prescription management and improve pharmaceutical logistics.

• Create a secure, user-friendly application enabling patients to request, track, and manage repeat prescriptions efficiently.
• Refactor existing mobile app architecture and develop a robust automation framework to ensure high-quality, scalable code deployment.
• Implement containerised infrastructure to enable rapid development and deployment cycles.
• Enhance mobile accessibility to adhere to latest standards, thereby improving user retention and satisfaction.
• Develop geolocation-based search features to support same-day drug delivery, increasing supply chain resilience.
• Scale pharmacy partner network rapidly from initial pilot to full coverage, aiming to capture a significant share of the local prescription market.

• Patient account management with secure authentication and authorization.
• Prescription request submission and status tracking dashboard.
• Mobile interface optimized for accessibility and user experience.
• Geo-based search for nearby pharmacies and real-time availability.
• Integration with pharmacy supply chain systems for real-time inventory and dispatch updates.
• Automated testing and continuous integration pipelines for high-quality releases.
• Containerised infrastructure supporting scalable deployment and updates.

• Pharmacy inventory management systems for real-time stock updates
• Logistics and dispatch APIs for same-day delivery coordination
• User identity verification service to ensure security
• Payment processing systems (if applicable)

• Scalability to support a growing user base, aiming to serve up to 30 million adults in the medium term.
• Performance optimized for rapid response and real-time data updates.
• High security standards to protect sensitive health and personal data.
• Accessibility compliance in accordance with mobile standards to ensure usability for all users.
• Resilience and fault tolerance to ensure continuous operation, even during high-demand periods or crises.

The platform is expected to significantly reduce prescription fulfillment times, improve user engagement and retention through accessible and efficient services, and enable rapid expansion of pharmacy network coverage. This will facilitate the capture of a substantial market share in local pharmaceutical services, with the potential to reach over 30 million users, and enhance supply chain resilience during emergencies.