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Development of a Customized B2B eCommerce Platform for Automotive Distributors and Customers
  1. case
  2. Development of a Customized B2B eCommerce Platform for Automotive Distributors and Customers

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Development of a Customized B2B eCommerce Platform for Automotive Distributors and Customers

sivoxi.com
Automotive
eCommerce
Manufacturing

Challenges in Traditional Order Management and Distribution

The client faces operational inefficiencies due to manual phone-based ordering processes prone to human error, lack of real-time analytics for decision-making, inability to dynamically update product catalogs, and limited visibility into distributor and customer activities within their distribution network.

About the Client

A leading automotive paint importing company specializing in distributing industrial coatings to authorized distributors and end customers through a closed supply chain network.

Digital Transformation of Order Management and Distribution Network

  • Replace manual ordering processes with a secure digital platform accessible via web and mobile interfaces
  • Implement real-time analytics for order tracking and historical performance insights
  • Establish centralized control over product catalog management
  • Enable hierarchical visibility and management of distributors and end customers

Multi-Tier Platform Architecture with Role-Based Access

  • Role-based dashboards for order placement, tracking, and management
  • Dynamic product catalog with permission-based access controls
  • Real-time order status updates and analytics
  • Hierarchical user management with audit trails
  • Cross-platform compatibility (web + iOS/Android apps)

Enterprise-Grade Technology Stack

.NET
Swift
Objective-C
Kotlin

Critical System Integrations

  • Payment gateway integration
  • Inventory management system API
  • Third-party analytics platform

Operational Excellence Requirements

  • Enterprise-level security with role-based access control
  • High availability architecture for 24/7 operations
  • Scalable infrastructure for growing distributor network
  • Cross-platform performance optimization
  • Data encryption and compliance with industry standards

Enhanced Operational Efficiency and Data-Driven Decision Making

The platform will eliminate manual ordering errors, reduce operational costs by 40%, enable real-time business intelligence for strategic decisions, improve product catalog management efficiency by 70%, and provide complete visibility across the distribution network while maintaining ecosystem security and control.

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