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Development of a Customizable Survey Creation Platform for Enhanced Change Management Assessment
  1. case
  2. Development of a Customizable Survey Creation Platform for Enhanced Change Management Assessment

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Development of a Customizable Survey Creation Platform for Enhanced Change Management Assessment

geckodynamics.com
Business services
Human Resources

Client Challenge Overview

Manual survey processes led to errors, lacked robust analytics capabilities, and created inefficiencies in managing multiple client engagements for change management assessments.

About the Client

British change management company specializing in employee surveys and organizational development

Strategic Project Goals

  • Develop error-reducing digital survey tooling
  • Implement real-time analytics dashboard
  • Enable scalable multi-client survey management
  • Support continuous improvement through maintenance and feature additions

Core System Capabilities

  • Custom survey template builder
  • Multi-format question library (multiple choice, Likert scales, open text)
  • Brand-customizable design themes
  • Real-time response analytics dashboard
  • Multi-client management interface
  • Data export in multiple formats (CSV, PDF, XLSX)

Technology Stack Requirements

Java
React.js

System Integration Needs

  • Client CRM database synchronization
  • Single sign-on authentication
  • Cloud storage API for survey templates
  • Third-party analytics tools

Operational Requirements

  • Support 10,000+ concurrent users
  • 99.9% system uptime SLA
  • Enterprise-grade data encryption
  • Cross-browser compatibility
  • Response time under 2 seconds for 95% of actions

Business Value Projections

Expected to reduce survey administration errors by 70%, cut reporting time by 50%, and enable 300% growth in client capacity through automated processes, while maintaining market leadership through continuous feature enhancements.

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