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Development of a Custom Internal and Customer-Facing Portal for a Religious Nonprofit Organization
  1. case
  2. Development of a Custom Internal and Customer-Facing Portal for a Religious Nonprofit Organization

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Development of a Custom Internal and Customer-Facing Portal for a Religious Nonprofit Organization

buildableworks.com
Non-profit

Problem Statement

The organization lacked a centralized digital platform to efficiently collect priest surveys, compile visual data insights, and provide actionable guidance to religious leaders. Manual processes hindered scalability and real-time decision-making.

About the Client

A nonprofit organization focused on community support and religious leadership guidance.

Project Objectives

  • Create a unified internal and customer-facing portal
  • Enable seamless survey collection and data aggregation
  • Develop visual analytics dashboards for leadership decision-making
  • Provide accessible resources for religious guidance

Functional Requirements

  • User authentication for priests and administrators
  • Customizable survey forms with conditional logic
  • Real-time data visualization dashboards
  • Resource library with search functionality
  • Automated guidance recommendation engine

Preferred Technologies

React.js for frontend
Node.js with Express for backend
MongoDB for database
AWS for cloud hosting
D3.js for data visualization

Integrations Required

  • Existing donor management system
  • Google Analytics for user behavior tracking
  • Email service provider for notifications

Key Non-Functional Requirements

  • Scalability to support global simultaneous users
  • Role-based access control for data security
  • 99.9% system uptime SLA
  • WCAG 2.1 compliance for accessibility

Estimated Impact Description

The portal will streamline data collection and analysis, reducing administrative overhead by 40% while enabling evidence-based decision-making for religious leaders. Enhanced accessibility to resources will improve community engagement and support for mental health, food insecurity, and domestic violence relief initiatives.

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