Development of a Custom Internal Analytics Dashboard for Operational Optimization

The client is experiencing difficulties in accessing real-time operational data due to disparate systems and manual reporting processes. This hampers timely decision-making and causes inefficiencies across departments, impacting overall productivity and client service quality.

A mid-sized consulting firm specializing in providing customized solutions to various clients, seeking to enhance internal data visibility and operational efficiency.

• Develop a centralized internal analytics dashboard to unify data from multiple sources.
• Enable real-time data visualization to support quick decision-making.
• Facilitate user-friendly access for non-technical staff to key operational metrics.
• Improve operational efficiency, aiming for at least a 20% reduction in report generation time.
• Enhance data accuracy and consistency across organizational reports.

• Data Integration Layer that consolidates data from various internal systems and databases.
• Interactive Data Visualization Modules for real-time dashboards displaying key metrics.
• User Role-Based Access Control to ensure secure and tailored data access.
• Automated Data Refresh and Reporting Capabilities to maintain up-to-date insights.
• Responsive Web Interface compatible with desktop and mobile devices.
• Audit and Logging Features for tracking data access and changes.

• Internal databases and data warehouses providing operational data
• Authentication system for secure user access
• Existing ERP or CRM systems, if applicable, for data sources

• System scalability to support up to 500 concurrent users
• High availability with 99.9% uptime
• Data security in compliance with internal policies and industry standards (e.g., GDPR, ISO 27001)
• Fast data refresh cycle, ideally updating metrics in real-time or every 5 minutes

The implementation of the internal analytics dashboard is projected to streamline data access, reduce manual reporting efforts by at least 20%, and improve decision-making agility. This will enhance operational efficiency, support strategic planning, and potentially increase overall productivity and client satisfaction.